OPERATIONS SERVICE PORTAL
[BOOMER]
If additional lighting or customization is needed — the special pricing will end: Aug 23, 2024.
All orders for EQUIPMENT and CUSTOMIZATION — the deadline is: Sept 3, 2024.
FYI: Any orders placed after this deadline and/or at the show will result in an EXPENSIVE fee for clients! Please be sure to place your orders as soon as possible to avoid additional charges.
Boomer is the official National Bridal Market Chicago operations services portal for your booth set-up needs. Access booth service order forms, set-up and dismantle information. You can also order labor, material handling, electric service, housekeeping, and/or furniture rental.
DEADLINE: Sept 3, 2024
If additional lighting or customization is needed — the special pricing will end: Aug 23, 2024.
Contact Tradeshow Operations
Email: Tradeshow_operations@themart.com
Phone: 312-820-1192
USE BOOMER TO REQUEST ASSISTANCE WITH TRADE SHOW OPERATIONS FOR THE FOLLOWING BOOTH NEEDS:
Shipping & Freight Delivery
Freight Move-in and out
Setup/Dismantling needs
Drayage
Booth Equipment order
Tables
Chairs
Racks
Wastebaskets
Booth Identification Sign
Booth Cleaning
Booth Customization
Booth Equipment
Booth Flooring
Booth Lighting and Electrical services
Business Service
Steamers Rental
Set-up/Dismantle Information
Labor
Discounted rate deadline: August 23rd, 2024
OPERATIONS SERVICE PORTAL [BOOMER]
This is the official National Bridal Market Chicago operations services portal for your booth set-up needs. Access booth service order forms, as well as shipping, set-up and dismantle information. You can also order labor, material handling, electric service, housekeeping, and/or furniture rental.
Discounted rate deadline: August 23rd, 2024
FREIGHT MOVE-IN AND OUT:
FREIGHT DELIVERY HOURS
Direct Deliveries to Dock:
Wednesday, Sept 11 8:00am - 3:00 pm - UPS and FedEx Deliveries only
Thursday, Sept 12 8:00 am - 3:00 pm
Friday, Sept 13 8:00 am - 3:00 pm
Saturday, Sept 14 8:00 am - 3:00 pm
FREIGHT MOVE-OUT
Tuesday, Sept 17 3:00 pm - 7:00pm - POVs only
Wednesday, Sept 18 8:00am - 12:00pm
* The loading of Personally Owned Vehicles, [POV’s] will begin upon completion of the return of empties.
COMMON CARRIER PICK-UP
Wednesday, Sept 18 8:00 am – 12:00 noon
Carriers must be checked in by 10:00 am
You may ship your materials from the show via any carrier. You are required only to contact your carrier, pack your materials, and file a Bill of Lading with the freight desk. Merchandise Mart Properties, Inc. assumes no responsibility for shipments until they are collected from the exhibitor’s booth. A representative of the exhibitor should remain with their property until this has been done.
*Any freight not picked up by Sept 18th, may be rerouted at the exhibitors expense via the shows freight carrier:
Exhibit Solutions/Airways Freight
DOMESTIC & INTERNATIONAL SHIPPING
Exhibit Solutions/Airways Freight is the trusted Domestic & International shipper and freight forwarder of National Bridal Market Chicago. However, each exhibitor is free to choose their own means of shipping.
Contact:
Ed Andel
Ph: 1-630-221-8850
Sherri Pelc
Phoenix International Business Logistics, Las Vegas
Licensed Customs Broker
Trade Show Manager
Cell: 702 575 4617
Phone: 702 272 1596
Email: spelc@phoenixlogistics.com
SET-UP PROCEDURES:
SET-UP HOURS
Friday, Sept 13 8:00 am – 6:00 pm
Saturday, Sept 14 8:00 am – 6:00 pm
ALL EXHIBITORS MUST BE SET UP BY 6:00 PM ON SATURDAY, September 14th. NO CONSTRUCTION, ARRANGING, OR SETTING UP OF EXHIBITS, INCLUDING DELIVERIES OR MOVING OF PRODUCTS, ARE PERMITTED DURING SHOW HOURS OR IN THE MORNING OF THE SHOW. ALL EXHIBITORS MUST START SET UP NO LATER THAN 12:00PM NOON ON SATURDAY, SEPTEMBER 14TH.
NOTE:
Please note that display materials must adhere to Chicago Fire Department Rules and Regulations. If you require further information, please contact our Client Support/ Exhibitor Services Team at (312) 890-1192.
Exhibitors may hand-carry small items, but we ask that they refrain from using handcarts, flatbeds, or dollies. Our Material Handling Staff is on hand to facilitate such moves.
If you are unsure if your display requires labor, submit the Customization of Booth Request Form and our Exhibitor Services Team will gladly respond.
SHIPPING & FREIGHT DELIVERY:
SHIPPING WINDOW FOR FEDEX/UPS/SMALL PACKAGE SERVICES:
PACKAGES WILL BE ACCEPTED FROM WEDNESDAY, Sept 11 through SATURDAY, September 14, 2024 .
WE URGE YOU TO HAVE YOUR PACKAGES DELIVERED ON WEDNESDAY, Sept 11 OR THURSDAY, Sept 12 TO ENSURE FRIDAY MORNING ARRIVAL IN YOUR BOOTH.
PACKAGES DELIVERED BEFORE WEDNESDAY, September 11th WILL INCUR AN STORAGE FEE OF $62/100LBS.
Deliveries from both FedEx and UPS to the Mart (including priority shipments) tend to be random during high shipping periods prior to the show. FedEx and UPS deliveries received after Thursday, September 12 will be delivered to your booth as they are received and signed for. However, since FedEx and UPS deliveries to the Mart are inconsistent, please be advised that even priority shipments to your booth may be significantly delayed.
DIRECT SHIPPING TO MART DOCK
National Bridal Market Chicago
[Exhibiting Company Name]
[Exhibiting Booth Number – 7th Floor]
c/o Merchandise Mart Properties, Inc.
222 Merchandise Mart Plaza
Chicago, IL 60654
SHIPPING GUIDELINES
Consolidate all freight—booth, merchandise, literature, etc.—into one shipment.
Clearly label all packages with show name, company name, and booth number. Remove all old labels.
All freight must be no larger than 5’ wide x 10’ long x 5’8” high and weigh less than 2,000 pounds. Any freight that exceeds these measurements and MMPI does feel safe to turn on its side will be charged a handling fee of $62 per item, per trip. MMPI is not responsible for damage or loss to product during turning. Any items too large to move will be held at the loading dock for unpacking. An hourly surcharge will be applied and your booth set-up will be delayed.
Create a detailed inventory sheet of every item you are shipping or bringing to the show. Be able to provide the number of units, item descriptions (i.e. cartons, cases, crates, and/or individual items), and weight for all shipments being delivered to the Show.
All shipments should include piece count to ensure proper tracking, manifesting, and delivery of freight.
Insure your merchandise against theft, damage, and loss from the time it leaves your facility until it returns.
A handling charge of $62.00 per 100lbs will be applied to shipments that exceed the allotted weight of 7500 lbs.
A handling charge of $62.00 per 100lbs is applied to shipments that arrive outside the designated shipping schedules OR to shipments that exceed the freight size limitations or arrive loose and uncrated.
UPS/FED EX/SMALL PACKAGE SERVICES
All packages will be received through the loading dock. Please note that piece counts cannot be guaranteed for such shipments. Where possible, exhibitors may avoid delays and extra charges by having express deliveries shipped to their hotel. Any packages received outside of the designated shipping schedule will be billed at a rate of $62.00 per 100lbs.
SCHEDULE:
FREIGHT DELIVERY HOURS
Wednesday, Sept 11 8:00am - 3:00 pm - UPS and FedEx Deliveries only
Thursday, Sept 12 8:00 am – 3:00 pm
Friday, Sept 13 8:00 am – 3:00 pm
Saturday, Sept 14 8:00 am - 3:00 pm [POV’s -Personal Owned Vehicles Only]
SET-UP HOURS
Friday, Sept 13 8:00 am – 7:00 pm
Saturday, Sept 14 8:00 am – 6:00 pm
SHOW HOURS
Sunday, Sept 15 9:00 am – 7:00 pm
Monday, Sept 16 9:00 am – 7:00 pm
Tuesday, Sept 17 9:00 am – 3:00 pm
DISMANTLING HOURS
Tuesday, Sept 10 3:00 pm – 7:00 pm
Wednesday, Sept 11 8:00 am – 12:00 pm
FREIGHT AND PERSONALLY OWNED VEHICLE (POV) LOAD OUT HOURS
Tuesday, Sept 10 3:00 pm – 7:00 pm (POV’s only)
Wednesday, Sept 11 8:00 am – 12:00 pm
POV’s will begin upon the completion of the return of empties. *All drivers need to be checked in by 10:00 am
OVERVIEW OF WHAT EXHIBITORS GET:
DRAYAGE
Also known as “materials handling,” drayage is the labor to receive freight during move-in, delivering it to your booth, removing empty containers, storing and returning them after the show, and loading materials for outbound shipping. Each booth is allotted up to 7500 lbs. Drayage over 7500 lbs will be charged $62 per 100 lbs.
BOOTH EQUIPMENT
Exhibit space includes a grey carpet, a 120 volt electrical outlet, a 1’x4’ ceiling light fixture and four (4) spot lights per one (1) Booth Unit (approx. 100 sq. ft). Each exhibitor receives one wastebasket and the Basic Equipment Package as detailed in the exhibitor contract.
BOOTH IDENTIFICATION SIGN
All exhibitor spaces will be identified with a clean, simple booth sign that includes company name and booth number. As necessary, multiple signs will be available for large spaces to help attendees navigate the show floor.
EQUIPMENT & SERVICES:
BOOTH CLEANING
As part of our service, MMPI ensures that all booths will be vacuumed prior to the show at no charge. If you require additional cleaning services, please visit Boomer here and place an order.
BOOTH CUSTOMIZATION
If you would like to have MMPI customize your booth in any way that involves lighting extra lighting, dressing room, construction, painting, or flooring, please complete an order request here. MMPI will provide a quote that must be approved by the Exhibitor before the production of the custom work starts. Alternatively, you may contract an installer to do such work for you, consistent with the rules regarding Exhibitor Appointed Contractors.
EXHIBIT SPACE INCLUDES: HARD WHITE WALLS, GRAY CARPET, TABLE, RACK (6’ TALL, 5’ WIDE) 150 WATT ELECTRICAL OUTLET, WASTEBASKET, LED TUBE LIGHTING THROUGHOUT & THE BASIC EQUIPMENT PACKAGE (SHOWN HERE).
BOOTH EQUIPMENT
Each exhibitor receives booth identification signage, one 2’ x 4’ table, one chair and one wastebasket and the basic equipment package above. Please note that your booth will not have any equipment unless you specified quantities on your contract for the basic equipment package. See Order Forms or Upgrade your Booth Package for a listing of additional equipment and services available.
BOOTH FLOORING
Booths and corridors are carpeted in gray. If you would like to install custom flooring, please submit a request for a custom booth here.
BOOTH LIGHTING AND ELECTRICAL SERVICES
LED Tube lighting and a 150 watt outlet are included in each 10’ x 10’ space. All electrical services will be provided and installed by The Merchandise Mart. To order additional lights, please see visit Boomer here. Questions regarding the acceptability of your electrical set-up may be directed to (312) 890-1192.
BUSINESS SERVICES/SERVICE DESK
The Exhibitor Service Desk, located on the 7th floor, offers business services, including photocopying and faxing. The Service Desk can also respond to questions about shipping, materials handling, and billing, and will be happy to assist you in placing orders for booth services or equipment.
INSURANCE CERTIFICATE HOLDER
Merchandise Mart Properties, Inc
222 Merchandise Mart Plaza
Suite 470
Chicago, IL 60654
CONTRACTOR AND LABOR INFORMATION:
You have the option of employing your own union labor to assist with the installation of your booth. If you choose to use the services of an outside contractor, also referred to as an Exhibitor Appointed Contractor (EAC), we ask that you complete the form here.
CONTRACTOR GUIDELINES
Exhibitors who wish to employ EACs should make known to them the following guidelines:
The EAC shall be given the right to provide services requested of them by an exhibitor in set-up and dismantling on the show floor, and shall have the right to utilize qualified employees registered in advance.
Services shall not conflict with labor regulations or contracts including jurisdictions claimed by local labor unions. The EAC shall adhere to the rules and regulations in this manual.
The EAC shall possess a valid public liability and property damage insurance policy for at least $2,000,000. The certificate of insurance must name Merchandise Mart Properties, Inc., Merchandise Mart L.L.C., Vornado Realty Trust and Vornado Realty L.P. and GCJ Management, LLC as additional insured.
The EAC shall have a true and valid work order from an exhibitor in advance of the show move-in date and shall not solicit business on the show floor or during move-in or move-out dates.
The EAC will share with MMPI all reasonable costs related to their operation including overtime pay for stewards, restoration of the exhibit space to its initial condition, etc.
The EAC shall cooperate fully with MMPI, especially with regard to the efficient utilization of labor.
LABOR
Any labor personnel working in your booth must be one of the following:
Your own company personnel (depending on the type of work being done, union labor may be required). See Union Regulations for additional information.
Exhibitor appointed contractor. EACs must comply with guidelines regarding EACs. See Exhibitor Appointed Contractors for additional information.
To request MMPI Union Labor, please visit Boomer here. Additional guidelines regarding Labor should be reviewed on this form.
All orders for dismantling should be confirmed by Monday, March 18th, 2024.
UNION REGULATIONS
Various unions claim jurisdiction over all set-up and dismantling of exhibits including carpentry, electrical and material handling to name a few. Your personnel may work along with a union installer, if one is necessary.
Please contact the Client Support/ Exhibitor Services Team at tradeshow_operations@themart.com or (312) 890-1192 with questions regarding union regulations.
DISMANTLE PROCEDURES:
DISMANTLING HOURS
Tuesday, Sept 17 3:00 pm - 7:00 pm
Wednesday, Sept 18 8:00 am - 12:00 pm
MMPI will return your empty containers as soon as possible; however, it may take several hours for all empty containers to be returned. MMPI will handle the standard refurbishing of booth walls. Excessive damage to wall panels will be the responsibility of the individual exhibitors.